Privacy policy
Here's how we handle your personal info when you visit our website or use our services. We're talking about Moneeva, and we'll refer to ourselves as "we", "us", or "our". So, when you're on our site or using our services, we collect some of your personal information. We want to be upfront about how we use and share that info.
When you use our services, you're agreeing to the rules we've outlined in our Privacy Policy. So, take a minute to read it over carefully. We want to make sure you understand how we handle your information.
Collection and Use of Personal Information
We gather personal details to run our business smoothly, complete orders, stay in touch with customers, make our services better, follow the law, and safeguard against scams or abuse. This helps us give you a great experience and keep everything secure.
Types of Information We Collect
Information You Provide
- Full name, email address, phone number, and billing/shipping address
- Order and payment details
- Account login information (if applicable)
- Customer service communications
Automatically Collected Information
- IP address
- Device and browser type
- Pages visited and interactions on the Site
Information from External Sources
We might get personal info from other companies that help us, like the ones that handle payments, shipping, or analyze how our site is used.
How We Use Your Information
We use the information you provide to complete orders, handle payments, arrange shipping, and keep you updated on products or promotions. We make sure to follow all the rules set by the CCPA to protect your data.
- To process and deliver orders
- To provide customer support and updates
- To improve our website and services
- To detect and prevent fraud or unauthorized activity
- To comply with legal obligations
- To share updates and promotions with you, we need your permission or it has to be allowed by law.
Cookies and Tracking Technologies
We use things called cookies and similar tech stuff to make our site work better and see how people use it. You can turn these cookies off or control them in your browser settings, but if you do, some parts of the site might not work right.
Sharing of Personal Information
- Service providers who support our operations
- Payment processors and shipping partners
- Marketing and analytics providers
- Government or regulatory authorities when required by law
We keep your personal info safe and don't share it with anyone else.
Third Party Websites
When you're on our site, you might see links to other websites that aren't ours. We don't have control over what's on those sites or how they handle privacy. So, if you decide to visit them, make sure to check out their rules and privacy policies before sharing any of your personal info.
Children’s Privacy
We don't allow people under 18 to use our services. If we find out that we have personal info from someone that young, we'll get rid of it right away.
Data Protection and Retention
We do our best to keep your personal info safe with good security measures. But let's be real, no system is totally secure, and there's always some risk involved.
We hold on to your personal information for as long as we need to, in order to take care of our business, meet legal requirements, and fulfill our contracts.
Your Rights
- Access, update, or delete your personal information
- Request a copy of your data
- Restrict or object to certain data processing
- Withdraw consent where applicable
- Opt out of marketing communications
If you want to use your rights, you should get in touch with us using the contact information provided below.
Contact Information
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
Moneeva
Address: 40 Independence St, Rochester, NY 14611, USA
Email: support@moneeva.com
Phone: +15853512180
Customer Support Hours:
Monday – Friday, 9:00 AM – 5:00 PM (EST)
We aim to respond to all inquiries within 24 hours during business days.